Chowdeck's Ads Platform is live at grow.chowdeck.com. As a vendor or partner, you can create campaigns, choose placements, fund your wallet, and track performance — entirely on your own, anytime.

No more going back and forth with the Chowdeck team to run ads. You're in full control.

When you first log in to grow.chowdeck.com, you'll see a quick onboarding checklist on your Dashboard:

Go to Campaigns → Create Campaign and follow these steps:

Step 1: Choose your campaign objective — pick one of: Increase Visibility, Get More Orders, Get New Customers, or Promote a New Item

Step 2: Select your placement — choose from the ad types available for your account (see pricing table below)

Step 3: Upload your creative — for the Dynamic Top Banner, use 1496×256px, max 1.5MB. Other placements have their own specs shown in the form

Step 4: Set your destination URL — this is where users land when they tap your ad. Must be an http, https, or chowdeck:// deep link

Step 5: Schedule your campaign — the earliest possible start date is the next day, as Chowdeck requires one day for internal creative review. Leave the end date blank to run until budget is exhausted

Step 6: Set your budget — the platform shows you a live estimate of how many impressions your budget will get (e.g. "At ₦2,500 CPM, your budget of ₦50,000 gets approximately 20,000 impressions")

Step 7: Toggle Daily Budget Pacing (optional) — this spreads your budget evenly across each day of the campaign

Step 8: Accept T&Cs — confirm your creative complies with the Chowdeck Advertising Policy

Step 9: Save Draft or Submit for Review — drafts are saved for later; submissions enter Chowdeck's review queue and go live once approved

Here's a full breakdown of available placements. You can also view this at any time on the Rate Card page.

About CPM: CPM = Cost Per 1,000 Impressions. The campaign form shows a live estimate of impressions based on your budget before you submit.

About Featured & Explore Listings (Bidding): These use a second-price auction. You set a weekly bid starting from the floor price (₦85,000/week for Featured; ₦60,000/week for Explore). The highest bidder wins the slot but only pays ₦1 more than the second-highest bid — so you always get fair value.

Your ads wallet is separate from your regular Chowdeck account. To fund it:

💡 Bonus credits: Top up ₦100,000 or more and receive ₦30,000 in bonus ad credits automatically. Credits are visible under Finance → Ad Credits and are applied to your campaigns before your wallet balance.

The Analytics section on grow.chowdeck.com gives you a deep dive into your campaign results, including:

Use the Filter By option to narrow analytics to a specific campaign, placement type, or time period.

Check the following before contacting support:

If all of the above are confirmed and the campaign still isn't running, contact our support team with your campaign ID and account details.

No — campaign creation is fully self-serve. Our support team can guide you through the platform, but we no longer create or manage campaigns on your behalf. Everything is available directly at grow.chowdeck.com.

Creative rejections are usually due to image spec issues (wrong dimensions or file size), content that violates the Chowdeck Advertising Policy, or an invalid destination URL. Review the requirements, update your creative, and resubmit. If you're unsure why it was rejected, contact our support team.

Push Notifications are available to external advertisers (not self-serve vendors). For large spend, negotiated rates, or enterprise packages, please reach out to the Chowdeck partnerships team — our support team can connect you.

You can view all placements and their current pricing at any time on the Rate Card page — no login required.

Need more help? Visit our Help Center or contact your Chowdeck account manager.