Before you start
Make sure you have:
Your event details (name, location, description, poster)
A phone number you can verify
Your payout or bank details
Your ticket plan (free or paid, limited or unlimited)
Step 1: Create an event organizer account
Download the Chowdeck Business app from the App Store or Google Play and start creating your account.
On the Get started screen, select Event Organiser and tap Continue.
Complete the signup process.
Step 2: Complete your profile
Before you can create events, you need to complete your profile. This is your onboarding.
Set up your payout details. This is how you'll receive money from ticket sales.
Verify your phone number.
Step 3: Open Event Management
In the app, tap Products.
Tap Event Management.
If you haven't created any events yet, you'll see "No published events yet" with a Create new event button. Once you have events, they're grouped under these tabs: Published, Unpublished, Awaiting approval, Drafts and Ended, so you can see where each event stands.
Step 4: Create your event
Tap Create new event.
Fill in your event details:
Event type (for example, Public)
Event name
Description
Event location. If your event is online, switch on This is a virtual event.
Location tip/landmark (optional), for example a popular junction nearby
Event category, which is what kind of event it is
Upload official event poster. The image must be a JPEG or PNG, less than 1MB, and 900px by 900px.
Add additional posters (optional)
Select timezone
Start date and time and End date and time
Tap Create event.
| 
|
Once your event is created, you'll see an "Event created successfully" page. Your event is saved as a draft, and you'll find it under the Drafts tab. To make it available to customers, add at least one ticket, then publish it to submit it for approval.
Step 5: Create tickets
After creating your event, create a ticket for it.
Tap Create event tickets on the confirmation page. You can also open your event, go to the Tickets tab and tap Add a ticket.
Choose whether the ticket is Paid or Free. You won't be charged for creating tickets.
Fill in the ticket details:
Admission type (for example, Single ticket)
Ticket name (for example, Standard)
Ticket quantity. Choose Limited or Unlimited. If it's limited, enter the number of tickets.
Ticket price (for paid tickets)
Maximum tickets per person
Ticket description, for example what the ticket includes
Tap Add Ticket.
You can create multiple ticket types for the same event.
| 
|
Step 6: Publish your event
Open your event and go to the Details tab. Check that everything is correct. If you need to change anything, tap the edit icon at the top right.
Tap Publish event.
When you publish, your event is submitted for approval. Reviews usually take 1 to 3 hours. Once your event is approved, customers can see it and buy tickets.
Your event's Public link is on the Details tab. Tap the copy icon beside it to copy the link, then share it with your audience so they can view your event and buy tickets.
Common questions
Why can't I create an event?
Make sure you've completed your profile, which includes adding your payout details and verifying your phone number.
Why can't I see my event on the customer app?
Your event has to be published and approved first. After you tap Publish event, reviews usually take 1 to 3 hours.
Where do I find my event link?
Open your event and go to the Details tab. Your link is shown under Public link.
Can I create both free and paid tickets?
Yes. You can create multiple ticket types, including free and paid tickets, for the same event.
That's it. Once your event is approved, it's live and ready to be shared.