If you've placed a Pickup order and would prefer to have it delivered instead, you don't need to cancel and reorder. Reach out to our support team, and we can switch it to Delivery for you.

Here's how to do it in a few simple steps:

Yes. If you selected Pickup by mistake and would like your order delivered instead, please reach out to our support team with your order ID, and we'll help you switch it.

Yes, a delivery fee applies and will be deducted from your Chowdeck wallet. Our support agent will confirm the exact amount with you before making the switch, so please make sure your wallet is topped up.

No. You will be charged the delivery fee regardless of your Chowpass status. This fee doesn't respect Chowpass benefits because it's treated as an extra cost resulting from your request to switch the order.

The switch can still be made, but your wallet may go into a negative balance. We recommend topping up beforehand to avoid this.

If we're unable to deliver to your location from the vendor's address, you'll need to use our Send a Package service instead to have the order delivered to you.

Not yet — switching is currently done by our support team on request. This may become available directly in the app in the future.

You'll be asked to confirm your delivery address before the switch is made, to make sure your order goes to the right place.

No. Once an order has been switched from Pickup to Delivery, it cannot be switched back.