If you're interested in delivering with Chowdeck, follow these steps to sign up and complete your activation process:
Step 1: Download the Chowdeck Rider App
Step 2: Sign Up in the App
Open the app and register directly with your:
Full name
Phone number and email
Location (city of operation)
Type of vehicle (bike, bicycle, etc.)
Valid ID and necessary documents
To qualify, you must be at least 18 years old, own a vehicle, and have a valid means of identification.
Step 3: Complete Identity Verification
As part of sign-up, you'll be asked to verify your identity (NIN). Your account will show a verification status of Verified, Pending, or Failed — you can check this at any time in the app.
Step 4: Wait to Be Contacted
Once you've signed up, a member of our onboarding team will reach out to you and let you know when to come in for orientation. There's no need to email us or fill out a separate form — signing up in the app is all that's required to get the process started.
Step 5: Attend Rider Orientation
Once the team reaches out and invites you, you'll attend an onboarding session. In the session, you'll learn:
How to use the Rider App
Chowdeck's delivery process
Rider policies and performance expectations
How earnings, bonuses, and payouts work
Step 6: Get Activated and Start Delivering
Once your account is verified and onboarding is complete:
Make sure your profile is fully filled out — profile photo, vehicle information, and bank account.
Set your availability in the app to start receiving delivery requests.
Tips for New Riders
Getting started as a Chowdeck Rider? These tips will help you hit the ground running and deliver with confidence.
Keep your phone charged and connected
Your phone is your most important tool. Ensure it's fully charged before heading out, and stay in areas with strong internet connectivity so you don’t miss order notifications or updates.Always use a proper delivery bag
A delivery bag helps keep food hot, secure, and upright during transit. Avoid delivering food with bare hands or using inappropriate carriers.Communicate clearly and politely
If there’s a delay or a location issue, let the customer know promptly. Clear communication is important for a smooth delivery experience.Get familiar with the Rider App before you start
Take time to explore the app’s layout: understand where to view orders, chat with support, mark pickups and deliveries, and report issues. Being comfortable with the app reduces mistakes and stress on your first few deliveries.Stay professional on the road
Wear clean clothing, follow traffic rules, and represent Chowdeck well. Riders are the face of the brand to customers.
Need Help?If you're stuck during onboarding, contact Chowdeck Support via [email protected] or send a message in-app.